Dear Lord，
Do you have a redemption code and don't know where to use it? Please see the guide for the steps.
Login to the game and click on the Bonus button
Click the Pack Exchange button.
Enter the redeem code to exchange. Please ensure that case sensitive, one redeem code can only be used for one character, and please pay attention to the time limitation of the codes.
The rewards will be sent directly, and if there is any problems, please contact to the costumer service team.
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